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Privacy Policy

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Introduction

 

We ("we," "us," "our") take the protection of user data ("users" or "you") on our website and/or mobile app (the "Website" or "Mobile App") very seriously and are committed to protecting and using the information provided by users in connection with the use of our Website and/or Mobile App (collectively, "digital assets") in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data when accessing our digital assets (the "Services") through your devices.

Please read this Privacy Policy carefully and make sure you fully understand our practices regarding your data before using our Services. By using our Services, you acknowledge the terms of this Privacy Policy. Continued use of the Services constitutes your consent to this Privacy Policy and any changes to it.

In this Privacy Policy, you will learn:

  • How we collect data

  • What data we collect

  • Why we collect this data

  • Who we disclose the data to

  • Where the data is stored

  • How long the data is retained

  • How we protect the data

  • How we handle minors

  • Updates or changes to the Privacy Policy

What data do we collect?

Below is an overview of the data we may collect:

  • Unidentified and non-identifiable information provided during the registration process or collected through the use of our Services ("non-personal data"). Non-personal data does not allow inferences about the person it was collected from. The non-personal data we collect mainly consists of technical and aggregated usage information.

  • Individually identifiable information, i.e., information that can identify you or that can be identified with reasonable effort ("personal data"). The personal data we collect through our Services may include information periodically requested, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal and non-personal data, they are treated as personal data as long as they are combined.

How do we collect data?

The following are the main methods we use to collect data:

  • We collect data when you use our Services. Therefore, when you visit our digital assets and use the Services, we may collect, record, and store usage, session, and related information.

  • We collect data that you provide directly to us, for example, when you contact us through a communication channel (e.g., email with a comment or feedback).

  • We may collect data from third-party sources, as described below.

  • We collect data you provide when you sign up for our Services through a third-party provider such as Facebook or Google.

Why do we collect this data?

We may use your data for the following purposes:

  • To provide and operate our Services

  • To develop, customize, and improve our Services

  • To respond to your feedback, requests, and inquiries and provide assistance

  • To analyze request and usage patterns

  • For internal, statistical, and research purposes

  • To enhance data security and fraud prevention capabilities

  • To investigate violations and enforce our terms and policies and comply with applicable law, regulations, or governmental orders

  • To provide you with updates, news, promotional materials, and other information related to our Services. With regard to promotional emails, you can decide whether or not to continue receiving them. If not, simply click on the unsubscribe link in these emails.

We may disclose your data to our service providers for the operation of our services (such as data storage through third-party hosting services, providing technical support, etc.).

We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or take action against unlawful activities or misconduct; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control within our organization or one of our affiliated companies (such as a merger, acquisition, or purchase of substantially all assets, etc.); (v) to capture, retain, and/or manage your data through authorized third-party providers (such as cloud service providers) as reasonably necessary for business purposes; (vi) to collaborate with third-party providers to improve your user experience. It is important to note that we do not transfer or disclose non-personal data to third parties or use it in any other way at our discretion.

Regarding cookies and similar technologies, when you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("tracking technologies"). These tracking technologies allow third parties to automatically collect your data to improve the browsing experience on our digital assets, optimize their performance, ensure a personalized user experience, and for security and fraud prevention purposes.

Please refer to our Cookie Policy to learn more.

Without your consent, we will not disclose your email address or other personal data to advertising companies or ad networks.

We may provide advertising through our services and digital assets (including websites and applications that utilize our services), which may be tailored to you based on your recent browsing behavior on websites, devices, or browsers.

To provide these advertisements to you, we may use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or HTML5 local storage and/or other technologies. We may also employ third parties, such as network advertisers (i.e., third parties that display advertisements based on your website visits), to deliver targeted ads. External providers of ad networks, advertisers, sponsors, and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or flash cookies and/or other technologies to measure the effectiveness of their ads and customize ad content for you. These third-party cookies and other technologies are subject to the specific privacy policy of each respective third party, and not to this one.

For non-personal data, please note that our companies, trusted partners, and service providers are located worldwide. For the purposes explained in this privacy policy, we store and process all non-personal data we collect in different jurisdictions.

Regarding personal data, it may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as necessary for the proper provision of our services and/or as legally required (as further explained below).

We retain the collected data as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements. We may correct, supplement, or delete incorrect or incomplete data at any time at our discretion.

To protect your data, our hosting service for our digital assets provides us with an online platform through which we can offer our services. Your data may be stored on secure servers behind a firewall by our hosting provider, which also offers secure HTTPS access to most areas of its services.

All payment options offered by us and our hosting provider for our digital assets comply with the Payment Card Industry Data Security Standard (PCI DSS) of the PCI Security Standards Council. This involves collaboration with brands such as Visa, MasterCard, American Express, and Discover. PCI DSS requirements help ensure the secure handling of credit card data (including physical, electronic, and procedural measures) by our shop and service providers.

Despite the measures and efforts taken by us and our hosting provider, we cannot guarantee absolute protection and security of the data you upload, publish, or otherwise provide to us or others.

For this reason, we ask you to set secure passwords and avoid transmitting confidential information to us or others via email or instant messaging, as they are not considered secure forms of communication.

How do we handle minors?

The services are not intended for users who have not reached the legal age of majority. We will not knowingly collect data from children. If you are not of legal age, please do not download or use the services or provide us with any information.

We reserve the right to request proof of age at any time to verify whether minors are using our services. In the event that we become aware that a minor is using our services, we may deny access to our services, block their account, and delete any data stored about that user. If you have reason to believe that a minor has provided data to us, please contact us as explained below.

We only use your personal data for the purposes specified in the privacy policy and only when we believe that:

  • The use of your personal data is necessary to fulfill or enter into a contract (e.g., to provide you with the services themselves or customer support/technical support).

  • The use of your personal data is necessary to comply with legal or regulatory obligations.

  • The use of your personal data is necessary to support our legitimate business interests (provided that this is done in a manner that is proportionate and respects your privacy rights).

If you are an EU resident, you have the following rights:

  • Request confirmation whether personal data concerning you is being processed and access to your stored personal data, as well as certain additional information.

  • Request the receipt of personal data you have provided to us in a structured, commonly used, and machine-readable format.

  • Request the correction of your personal data stored by us.

  • Request the deletion of your personal data.

  • Object to the processing of your personal data by us.

  • Request the restriction of the processing of your personal data.

  • Submit a complaint to a supervisory authority.

Please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how it is used, please contact us as indicated below.

As part of providing the services, we may transfer data internationally to affiliated companies or other third parties from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the European Economic Area (EEA).

If you are a resident of the EEA, your personal data will only be transferred to locations outside the EEA if we believe there is an adequate or comparable level of protection for personal data. We will take appropriate steps to ensure that we have adequate contractual agreements with our third parties to ensure that appropriate security measures are in place to minimize the risk of unauthorized use, alteration, deletion, loss, or theft of your personal data, and that these third parties always act in accordance with applicable laws.

Rights according to the California Consumer Privacy Act (CCPA):

If you use the services as a resident of California, you may have the right to access and delete your data under the California Consumer Privacy Act (CCPA).

To exercise your right to access and delete your data, please read below on how to contact us.

We do not sell users' personal data for the purposes of the CCPA.

Users of the services who are residents of California and under 18 years old can request and obtain the deletion of their published content by sending an email to the address provided below. These requests must be labeled "California Removal Request." All requests must include a description of the content you wish to have deleted, as well as sufficient information to help us locate the material. We do not accept communications that are not properly labeled or submitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not guarantee the complete or comprehensive deletion of the material. Content published by you may be republished or reposted by other users or third parties.

Updates or changes to the privacy policy:

We may revise this privacy policy at our discretion from time to time, and the version published on the website is always current (see "Last Updated" section). We ask you to regularly review this privacy policy for any changes. In the case of significant changes, we will provide a notice on our website. By continuing to use the services after being notified of the changes on our website, you confirm and agree to the changes in the privacy policy and consent to the terms of these changes.

Contact:

If you have general questions about the services or the data we collect about you and its use, please contact us at:

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Name: Sahi Rahman

Address: Am Kaufmannsbrunnen 11, 76316 Malsch, Germany

E-Mail: kontakt [AT] johnhome.org

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